Respectful handling of your information.

Information we may receive

When you enquire, we may receive your name or preferred name, contact details, country, institution, academic level, subject, service request, deadline and any documents you choose to share.

How information may be used

• Respond to enquiries and prepare quotations
• Assess whether the requested service is suitable and available
• Deliver the service you have agreed to receive
• Maintain business, accounting and dispute-resolution records where required
• Improve service administration and protect against misuse

Data minimisation and confidentiality

Please do not send passwords, identity numbers, payment-card details, health information or other sensitive personal data unless genuinely necessary and a secure process has been agreed. Share academic documents only to the extent needed for the requested service.

Website, email and WhatsApp

This website does not use advertising cookies or analytics and does not load third-party fonts or scripts. When you email enquiries@studywise.sg, your message is handled by our email provider. When you choose WhatsApp, your message is processed by WhatsApp/Meta under its own terms and privacy policy. Messaging is not a secure file-transfer service.

Retention, access and deletion

Records are kept only as long as reasonably necessary or legally required, then securely deleted or anonymised. To ask for access, correction or deletion of your information, email enquiries@studywise.sg.

International transfers

Because enquiries may come from Singapore, the UK, the US and other countries, personal information may be handled across borders. Ask us at enquiries@studywise.sg where your information is stored and which service providers are used.

Contact

For privacy questions, email enquiries@studywise.sg or message us on WhatsApp at +65 8096 4513. Service provider: VSJS Marketing, Singapore.

Last updated: 7 November 2026.